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Established in 1952, Randolph-Brooks Federal Credit Union is a full-service financial cooperative whose mission is to improve members’ economic well-being and quality of life.

For media inquiries, please contact our Media Relations Team at press@rbfcu.org.


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Find all statement inserts under the “Statement Inserts” tab on the Forms & Disclosures page.

  • What happens when I receive a check from insurance?
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    RBFCU will most likely be listed as a payee on your insurance check because we have a financial interest in the property. Depending on the extent of damage to your home, we may release the funds in partial payments as the repairs are completed. Some repairs may require a licensed contractor. Please contact Mortgage Servicing at 210-945-3300, select option 3, then option 2, then option 1. We will provide instructions on sending the insurance adjusters report to us, negotiating the insurance check, and the repair process.

    If your auto is financed with RBFCU, please contact RBFCU Consumer Lending at 210-945-3300, select option 3, then option 3, then option 1, then option 4.

Ask RBFCU