March 2026 RBFCU Member Newsletter

Because we Go Beyond Banking at RBFCU, we offer easy and convenient ways to manage your money – securely – in one place!

To view important notices accompanying this month’s statements, visit rbfcu.org/inserts.

TERMS & CONDITIONS

Deposits federally insured by NCUA. 

Membership eligibility is required for all loan products and savings products. Additional restrictions may apply. 

*Terms may apply. ClickSWITCH is unable to process Direct Deposit switches for Representative Payee accounts used to receive Social Security Administration (SSA) benefits. To update deposit information, please contact the SSA directly.

Insurance products are offered through RBFCU Insurance Agency LLC, a wholly-owned subsidiary of RBFCU Services LLC and an affiliate of Randolph-Brooks Federal Credit Union (RBFCU). RBFCU Insurance Agency LLC is operated by Banc Insurance Agency. Business conducted with RBFCU Insurance Agency LLC is separate and distinct from any business conducted with RBFCU. Insurance products are not deposits; are not obligations of RBFCU; are not NCUA insured; are not issued by or guaranteed by RBFCU or any other affiliate, and may lose value. Any insurance required as a condition of the extension of credit by RBFCU need not be purchased from RBFCU Insurance Agency LLC but may, without affecting the approval of the application for an extension of credit, be purchased from an agent or insurance company of the member’s choice.

An Online Banking account is required to access Paperless Statements and Documents. Compatibility with other mobile wallets may vary. Contactless-enabled Mastercards® accepted at participating locations. Program availability subject to change. Restrictions apply. Click here to review the RBFCU Mobile Wallet Agreement.

RBFCU does not charge a fee for the RBFCU Mobile^® app, but you may be charged for data by your mobile wireless provider.

Auto loans are subject to credit approval. Your specific rate and term will be dependent upon your credit rating and other factors. Rates and terms are subject to change without notice. Contact our Consumer Lending Center for more details.

¹60-day, no-payment option for qualified members only. Interest will accrue during the deferment period.

Credit cards are subject to credit approval. Program availability, rates and terms are subject to change. Certain benefits of the RBFCU World Cash Back Mastercard credit card will be unavailable to cardholders until the World Cash Back credit card has been activated. The Cash Back rewards program pays a reward for each qualified purchase completed with your Card. ATM withdrawals, Balance Transfers, Cash Advances, finance charges, fees and any other non-purchase transactions do not qualify for rewards. We may add to, change, or delete any of the terms of this program or discontinue this program at any time at our sole and absolute discretion. Contact the Consumer Lending Center for complete details.

Mastercard travel and lifestyle services available upon World Cash Back credit card activation.

Mortgage loans subject to credit approval. Rates and terms subject to change without notice. FHA loan limits are location-specific and are adjusted annually. Restrictions may apply. RBFCU mortgage loans are available only on property in Texas. NMLS# 583215

Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value.

²Ameriprise Financial Services has a partnership with this financial institution to provide financial planning services and solutions to clients. The financial institution is not an investment client of Ameriprise but has a revenue sharing relationship with us that creates a conflict of interest. Details on how we work together can be found on ameriprise.com/sec-disclosure.

Ameriprise Financial is not affiliated with the financial institution.

Ameriprise Financial cannot guarantee future financial results.

RBFCU Investments Group is a financial advisory practice of Ameriprise Financial Services, LLC.

Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser.

Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC.

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PRIVACY & SECURITY INFORMATION

To ensure the privacy and security of your account information, please do not respond to this email. This mailbox is not monitored, and you won’t receive a reply.

Please visit rbfcu.org/contact-us for account assistance and self-service options.

Click here to read RBFCU’s Privacy Policy.

RBFCU and RBFCU employees will never initiate a phone call, email or text message to anyone — members or non-members — asking for your sign-in information, including usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, MFA recovery codes and one-time passcodes (OTP), or other personal information, like account, credit card, debit card or Social Security numbers. Also, RBFCU employees will never need to sign in to your Online Banking account on your behalf. If someone contacts you claiming to be an RBFCU employee and asks you to approve a sign-in request for them, do not respond.

If you receive a suspicious phone call, email or text message, hang up, do not respond to the message, do not click any links, and do not open any attachments. Forward any suspicious emails and text message screenshots to abuse@rbfcu.org, then delete the message. If you believe your account, username or password has been compromised, you should immediately contact RBFCU at 210-945-3300 for assistance. Additionally, members should monitor their accounts regularly and report any suspicious transactions.

© Randolph-Brooks Federal Credit Union 2026. RBFCU, P.O. Box 2097, Universal City, Texas 78148-2097.