RBFCU Mobile App

Mobile banking made easy

With the RBFCU Mobile app, your personal finances are easier to manage than ever before. Whether you need to check your balance, find an ATM or deposit a check, the RBFCU Mobile app helps you to do it all from wherever you are. Download the app today!


Convenience comes standard with the RBFCU Mobile app

Use the RBFCU Mobile app on your smartphone or tablet to:

House

Check your Account Summary

View your balances, manage investments and take advantage of your exclusive offers from the “Account Summary” page.

Dollar sign with arrows pointing to the left and right

Move Money

Use RBFCU‘s new “Move Money” feature to transfer, send or request money, get a Cash Advance, or make payments on your bills and loans.

Check with an arrow pointing down

Make an RBFCU Mobile Depositâ„¢

Deposit checks on your time — just take photos of the front and back of your check and submit.

Two Mastercard credit cards

Manage Cards

Use the “Manage Cards” feature to activate, freeze or replace your debit or credit card; report it lost or stolen; request a new PIN or Balance Transfer; and set alerts or travel notifications on your account.

 

How to make a Mobile Deposit using the RBFCU Mobile app


2.4.1_MobileBanking_StepByStep_Icon_Step1_ClickeDeposits

1. Get started

Sign in to the RBFCU Mobile app, and tap "Mobile Deposit" at the bottom of the screen.

Sign up sheet with pen

2. Sign

Endorse your check by signing your name on the back, then add “For mobile deposit only,” your account number and the date.

Check mark

3. Select account

Using the drop-down menu at the top of the screen, select the account where you’d like to deposit the check.

Camera

4. Snap!

Tap the “Front” and “Back” camera icons to take photos of the front and back of the check using your mobile device’s camera, and follow the prompts.

Double check mark

5. Verify

Once you’ve taken photos of the check, make sure that the deposit amount shown in the app matches the amount written on your paper check.

Checkered flag

6. Complete!

Click “Submit” to complete your deposit. Typically, you should see the funds in your account right away.





Troubleshooting the RBFCU Mobile App

If you’re having issues with the RBFCU Mobile app, we’re here to help. Our troubleshooting page offers solutions to common problems members experience with signing in, biometric (Fingerprint, Touch ID, Face ID, etc.) usage, usernames and passwords and more:

Mobile Banking FAQs

  • How do I download the RBFCU Mobile app?
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    To download the RBFCU Mobile app:

    For full app functionality, please ensure your device is running the latest software. Apple devices require iOS 11.0 or later, and Android devices require Android 5.0 or later.

  • How do I open a checking account from the RBFCU Mobile app?
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    To open a new checking account:

    1. Sign in to the RBFCU Mobile app
    2. Tap "New Account" under Deposit Accounts on the Account Summary page
    3. Verify your address, and tap "Let's get started!" to follow the self-service directions
  • Who is eligible for Mobile Deposit? How do I know if I am eligible?
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    To check if you are eligible for Mobile Deposit, sign in to your Online Banking account. On the “Account Summary” page, click on the “I Want To...” drop-down menu (three vertical dots to the right of your account's name). Members who meet the requirements will see “Mobile Deposit” listed.

    Members can also see if they qualify by going to their “My Profile” icon in the top right corner of the page. There, members will select the “Member Services” link. Under the “Mobile Deposit” section, members will see if they are eligible to make deposits online.

  • How do I access Mobile Deposit from the RBFCU Mobile app?
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    To access Mobile Deposit, sign in to the RBFCU Mobile app, then choose the “Mobile Deposit” icon in the bottom menu. From there, the app will guide you through each step of the Mobile Deposit process.

  • Where is the widget for the RBFCU Mobile app? How do I install it?
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    The widget for the RBFCU Mobile app for both Android and Apple devices is still in development and will be included in a future release.

Banking Calculators

  • How much am I spending?
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  • What is it worth to reduce my spending?
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  • How long will it take to save for a purchase?
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Additional qualifications apply to use RBFCU Mobile Deposit. All deposits, including Mobile Deposits, are subject to the RBFCU Funds Availability Policy. Certain restrictions, including daily and monthly deposit limitations, may apply. RBFCU does not charge a fee for the RBFCU Mobile app, but you may be charged for data by your mobile wireless provider. Loans subject to credit approval and rates subject to change. Some restrictions may apply.

Ask RBFCU