Frequently Asked Questions
Your questions, answered
We’ve collected some of the most frequently asked questions about our products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.
Banking FAQs
- Really Free Checking
- Freedom Debit Card
- Lost Debit Card
- Overdraft Protection & Courtesy Pay
- Round Up Program
- Direct Deposit & ClickSWITCH
- MemberSafe®
- Savings
- Certificates
- RBFCU Choice Money Market
- RBFCU Classic Money Market
- Individual Retirement Accounts (IRAs)
- Online Banking & Mobile Banking
- Sign-In, Email & Text Alerts
- RBFCU Bill Pay®
- Online Deposit & RBFCU Mobile Deposit®
- Move Money
- Plaid
- Multifactor Authentication (MFA)
- Paperless Preference (Electronic Statements & Documents)
- RBFCU Mobile® App
- Apple Pay
- Samsung Pay
- See all Banking FAQs »