Frequently Asked Questions
Your questions, answered
We’ve collected some of the most frequently asked questions about our products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.
Banking
- Really Free Checking
- Freedom Debit Card
- Lost Debit Card
- Overdraft Protection & Courtesy Pay
- Round Up Program
- Savings
- Certificates
- RBFCU Choice Money Market
- RBFCU Classic Money Market
- MemberSafe®
- Individual Retirement Accounts (IRAs)
- Online Banking & Mobile Banking
- Email & Text Alerts
- RBFCU Bill Pay™
- Online Deposit & RBFCU Mobile Deposit®
- Move Money
- Plaid
- STAR Program Help for Parents
- STAR Program Help for Children
- Paperless Statements
- RBFCU Mobile App
- Apple Pay
- Samsung Pay
- ATMs
- Safe Deposit Boxes
- ID Requirement Policy
- See all Banking FAQs »