Investments Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our investments products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.


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  • Are my funds with RBFCU Investments Group insured by the National Credit Union Administration (NCUA)?

    No, funds invested through RBFCU Investments Group are not insured by NCUA. Depending on the type of investments within a personal portfolio, your funds may be insured by other agencies.

  • Are there any fees for my consultation with RBFCU Investments Group?

    Your initial consultation meeting with an RBFCU Investments Group financial professional is at no-cost, no-obligation. Should you later decide to move forward with a financial professional’s investment recommendation, any cost and/or fees would be disclosed at that time. RBFCU Investments Group offers services to both RBFCU members and non-members.

  • Can I access my RBFCU Investments Group account online?

    To view your RBFCU Investment Group accounts:
    1. Sign in to your Online Banking account.
    2. Under the “View Accounts” tab, click on the account under the “Investments” section.

    This page provides a summary of your account only. If you wish to make changes to different investment services you have set up with RBFCU Investments Group, you’ll need to sign in to your CUNA Brokerage Services, Inc. account or contact your RBFCU Investments Group financial professional.

  • I received a letter from a partner of RBFCU Investments Group. Should I trust it?

    RBFCU Investments Group has partnered with various companies to offer you a broad array of products and services to enhance your life. If you are unsure about the validity of a letter you received, please contact us at 1-888-294-0202 prior to taking action.

  • Is an RBFCU Money Market an investment product? Can it lose value?

    An RBFCU Money Market account is not an investment product, nor will your funds be publicly traded. Your account is federally insured up to certain limits by the NCUA and will not lose value.

  • Is RBFCU Investments Group part of RBFCU?

    RBFCU Investments Group LLC is a wholly-owned subsidiary of RBFCU Services LLC. RBFCU Services LLC is affiliated with Randolph-Brooks Federal Credit Union (RBFCU). Financial professionals are RBFCU employees.

    RBFCU Investments Group Professionals are registered representatives of CUNA Brokerage Services, Inc.

    Securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment professional. CBSI is under contract with the financial institution to make securities available to members. Trust services available through Members Trust Company, a federal thrift regulated by the Office of the Comptroller of the Currency. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CBSI is a registered broker-dealer in all fifty states of the United States of America.

  • What financial planning services does RBFCU Investments Group offer?

    RBFCU Investments Group offers a wide variety of investment planning services, including:

    • Retirement planning
    • Comprehensive financial guidance
    • Estate planning
    • Financial and insurance planning
    • Wealth management
    • Charitable giving strategies
    • Education funding
    • Long term care insurance
    • Tax-advantaged investment planning
    • Wealth preservation
  • What's the difference between an RBFCU Investments Group IRA and an RBFCU IRA?

    RBFCU Investments Group IRAs are invested in various product types including stocks, bonds, mutual funds and annuities. While an RBFCU Investments Group IRA offers you more potential for growth, it also carries some risk as products tied to the stock market can constantly change.

    RBFCU IRAs are limited to the credit union’s products including IRA savings and IRA certificates. However, RBFCU IRAs are insured separately up to $250,000 from other deposit accounts by the National Credit Union Administration (NCUA). RBFCU Investments Group IRAs are not insured by the NCUA.







  • What are the duties of the trustee?

    The trustee of the trust is a fiduciary, someone who owes a special duty of loyalty to the beneficiaries. The trustee must act in the best interests of the beneficiaries at all times. For example, the trustee must preserve, protect and invest the trust assets for the benefit of the beneficiaries. The trustee must also keep complete and accurate records, exercise reasonable care and skill when managing the trust, prudently invest the trust assets, and avoid mixing trust assets with any other assets, especially his or her own. A trustee lacking specialized knowledge can hire professionals such as attorneys, accountants, brokers, and bankers if it is wise to do so. However, the trustee can’t merely delegate responsibilities to someone else.

    Although many of the trustee’s duties are established by state law, others are defined by the trust document. If you are the trust grantor, you can help determine some of these duties when you set up the trust.

  • What is the difference between a living will and a living trust?

    These two very important estate planning devices are quite different from each other but serve similar purposes.

    A living will lets you manage your health care decisions in case you become incapacitated. It is a legal document that becomes effective if you become so ill or injured that you can’t make responsible health care decisions for yourself. It lets you approve or decline certain types of medical care in advance. A living trust lets you manage your property in case you become incapacitated. It is a revocable trust you create while you are living. You name yourself as trustee and someone else as a successor trustee who automatically steps in to continue managing the property for you if you become incapacitated

  • Who should I name as the trustee?

    A trustee is an institution or person who is the legal owner of the property held by the trust and who is responsible for using the trust property for the benefit of the trust beneficiaries according to the terms of the trust document. The trustee can be held personally liable if those duties are breached.

    You may select one trustee or multiple trustees, depending on your needs. Who you name as trustee will depend on the type of trust you establish and your individual needs and goals.

    Generally, you want the trustee to be capable of administering the trust according to the terms of the trust document. In addition to the willingness to serve as the trustee, the person or institution selected may need to have investment experience and good record-keeping abilities. You may also want a trustee who relates well with the beneficiaries and is sensitive and flexible regarding their changing needs.