Online Banking

Banking options for your busy lifestyle

Access your account anytime, anywhere with RBFCU’s online and mobile banking services. To access your account, go to our homepage, and enter your username and password to sign in.

Signing in for the first time? Follow the directions in Online Banking to get your sign-in credentials. 

Warning icon next to gear

Monitor your account and transactions with customized email and text Alerts.

  • Receive Alerts by text or email
  • Schedule Alerts for loan payments, deposits, balance thresholds and more
  • Add or adjust Alerts as often as you like to monitor your account thoroughly

Visit the Alerts page in your Online Banking account and follow the prompts to enable or update your Alerts.

Dollar sign in front of phone

Instead of signing in to multiple sites or paying for stamps to send by mail, you can make the process easier with RBFCU Bill Pay®.

  • Free online and mobile Bill Pay
  • Same-day payment options for selected billers

Sign in to your Online Banking account, then select “Move Money” from the menu. Select “Pay a Bill” to enroll or use Bill Pay.

Money and check mark in front of phone

Deposit checks anywhere, anytime with RBFCU Mobile Deposit® and save a trip to a branch.

Visit the Mobile Deposit page in your Online Banking account and follow the prompts to deposit a check.

Document in front of laptop

Receive your statements and documents online

Access your statements, tax information, and applicable documents and notices any time in your Online Banking account. You’ll save paper and help the environment!

  • Review current and past monthly or quarterly statements and other important documents all in one place
  • Decrease clutter
  • Extra protection of personal information by avoiding potential theft

Visit the Paperless Preference page in your Online Banking account and follow the prompts to enroll in electronic statements and documents or text PAPERLESS to 968772 to enroll.

do Icon
β€œIt’s so easy to pay my bills from the mobile app β€” I use it every month and it takes just minutes!”

Sign-in Alerts make it easy to prevent unauthorized access to your Online Banking account

This security feature will notify you via text message and push notification as soon as someone attempts to use an unrecognized device to sign in to your account at rbfcu.org or through the RBFCU Mobile app, so you can take immediate action to prevent unauthorized access.

Here’s how it works:

Mobile phone receiving alert

RBFCU contacts you

When an unrecognized device attempts to sign in to your Online Banking account, we’ll contact you to verify you’re trying to sign in. You’ll get a push notification on your devices already using the RBFCU Mobile app, and a text message at the mobile phone number we have on file.

Smartphone with lock image displayed screen

ALLOW if it's you

If you’re trying to access your Online Banking account with a new device, simply respond ALLOW and we’ll trust your new device for this session and future sign-ins. You should only allow devices to access your Online Banking account if you personally own and use them.

Smartphone with stop sign on screen

DENY if it's not

If you’re not trying to access your Online Banking account, respond DENY and we’ll block that sign-in attempt. We also strongly recommend you change your password if you deny a sign-in attempt. Click here to sign in to your Online Banking account and change your password.

  • How do I manage text or email Alerts on my account?
    + -

    You can turn Alerts on and off on the Set Alerts page in your Online Banking account.

    To manage Alerts in the RBFCU Mobile app:

    1. Sign in to the RBFCU Mobile app.
    2. Select the profile icon in the upper-right corner.
    3. Select “Set Alerts.”
    4. Select the type of Alert you’d like to manage from “Account & Loan Alerts,” “Card Alerts” or “Other Alerts.”
    5. Choose an account and follow the prompts to set your Alert preferences.

    Please note: These settings are for managing optional Alerts only, such as those notifying you of transactions made on your RBFCU accounts by type or amount. Other Alerts, such as those notifying you of a sign-in attempt by an unrecognized device or the opening of a new account in your name, are mandatory security Alerts that cannot be disabled.

  • Is there a charge for electronic Bill Pay?
    + -

    No, it is a free service.

  • How do I opt in to receive my statements and documents electronically?
    + -

    Visit the Paperless Preference page in your Online Banking account to enroll in electronic statements and documents.

    To enroll via the RBFCU Mobile app:

    1. Sign in to the RBFCU Mobile app.
    2. Tap the + button at the bottom of the screen to view your options.
    3. Tap the “View Services” icon.
    4. Tap “Paperless Preference.”
    5. Check the boxes to agree to the Paperless Preference Agreement and consent to receive electronic documents.
    6. Tap the toggle to switch it from “Disabled” to “Enabled.”

    To enroll via text message, text PAPERLESS to 968772.

    Access to Paperless Statements and Documents is not immediate. You will start receiving your Paperless Statements and Documents beginning with the next statement cycle, which may be up to 30 days from the date you switch your Paperless Preference to electronic delivery. Statements and documents received by mail prior to switching will not be made available electronically, but can be obtained by contacting RBFCU. An Online Banking account is required to sign up for Paperless Statements and Documents.

    IRA statements, error resolution notices, tax statements or any additional financial documentation required by law will still be mailed until further notice.

  • Who is eligible for Mobile Deposit? How do I know if I am eligible?
    + -

    To check if you are eligible for Mobile Deposit, sign in to your Online Banking account. On the Account Summary page, click on the “I Want To...” drop-down menu (three vertical dots to the right of your account’s name). Members who meet the requirements will see “Mobile Deposit” listed.

Enrolling in Alerts is free, but you may be charged for text messages by your mobile wireless provider. Alerts are a supplemental service and are not a replacement for responsible account review and management. You are responsible for any fees or charges incurred on your account whether you receive your Alerts or not.

RRBFCU Bill Pay® is a free service for members. Additional fees will apply for using the Bill Pay Same Day service. Members who do not pay at least one bill per month for two consecutive months will automatically be removed from this service. RBFCU Checking required to use Bill Pay.

Additional qualifications apply to use RBFCU Mobile Deposit®. All deposits, including Mobile Deposits, are subject to the RBFCU Funds Availability Policy. Certain restrictions, including daily and monthly deposit limitations, may apply.

Access to electronic statements and documents is not immediate. You will start receiving your electronic statements and documents beginning with the next statement cycle, which may be up to 30 days from the date you switch your Paperless Preference to electronic delivery. Statements and documents received by mail prior to switching will not be made available electronically, but can be obtained by contacting RBFCU. An Online Banking account is required to sign up for electronic statements and documents.

IRA statements, error resolution notices, tax statements or any additional financial documentation required by law will still be mailed until further notice.

RBFCU does not charge a fee for the RBFCU Mobile app, but you may be charged for data by your mobile wireless provider.

Ask RBFCU