Business Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our business products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Business Loans | SBA Loans | Business Credit Cards | Lost My Card | Business Checking & Savings | Mastercard® Easy Savings | Online & Mobile Banking | Mobile Payment Services | Select Group (SG) Membership | Business Services | Payroll Processing | Merchant Services | Back to all FAQs

 

BUSINESS LOANS

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

SBA LOANS

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

BUSINESS CREDIT CARDS

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

LOST MY CARD

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

BUSINESS CHECKING & SAVINGS

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

MASTERCARD EASY SAVINGS

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

ONLINE & MOBILE BANKING

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

MOBILE PAYMENT SERVICES

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

SELECT GROUP (SG) MEMBERSHIP

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

BUSINESS SERVICES

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

PAYROLL PROCESSING

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

 

MERCHANT SERVICES

  • How long do I have to accept an incoming transfer?
    + -

    You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.

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