Relief Options for Members Affected
by Hill Country Flooding
In the wake of the devastating Central Texas floods, we extend our deepest sympathies to all who have experienced loss. The gravity of this tragedy is felt throughout our community and the whole of Texas. As we come together to support one another, RBFCU pledges to be a steadfast partner in recovery, offering guidance and resources as we help rebuild lives and restore hope.
If you are a current RBFCU member facing financial difficulties because of the damages you and your family have sustained due to recent flooding, we are here to help.
Available relief options
Discounted rates on Signature Loans
RBFCU is offering members a discounted rate of as low as 2% APR less than the current rate on a 12-month Signature Loan of up to $5,000.1 To apply, sign in to your Online Banking account or on the RBFCU Mobile® app and choose a 12-month Signature Loan.
If you’re not a member, you can complete a loan application now and apply for membership prior to finalizing your loan.
Deferred payments on most loans
If you have an existing consumer, commercial or mortgage loan, you’ll have the option to defer payments upon request.2 Please contact us at 1-888-556-2965 to discuss possible payment assistance options.
Waived fees on Certificate withdrawals
If you have an existing Share Certificate Account, RBFCU will waive any early withdrawal fees, so you can get your money without added expense.
What to do if your home requires extensive repairs not covered by insurance
If your home requires extensive repairs, a home improvement loan3 can give you the financing you need to move forward with desired improvements. In order to secure a home improvement loan, you will be required to hire a contractor and provide a contract agreement outlining the improvements and showing the cost. If improvement work has already begun on your property, you may not be able to secure a home improvement loan and may want to seek a different financing method (like a personal loan).
You can also call us at 210-945-3300 to speak with a Mortgage Lending Representative and learn more about the options available to you.
Texas homeowners who are facing the task of making repairs to their house following a storm or disaster are also particularly susceptible to scams from “fly-by-night” contractors. Here are some tips to help you avoid becoming the victim of a scam.
If you have other needs, please contact us. We may be able to work with you and offer additional options that will provide you with a little more peace of mind.
Thank you for your membership. Our thoughts are with you and your family at this time.
Related Articles
.jpg?sfvrsn=de93b2a8_4)
Disaster Cars: Protecting Yourself from Hurricane and Flood Damaged Vehicles
buying and goods services → Read More
1Loans are subject to credit approval. Some restrictions may apply. This rate is valid for new, 12-month Signature Loans only and is not valid for refinancing a current Signature Loan.
2For qualified members only. For members who have Guaranteed Asset Protection (GAP), claim coverage may not extend the amount of payment deferred and/or extend the length of the GAP contract. If you purchased Credit Life and Disability for your loan, claim coverage will not cover the amount resulting from accrued interest of payment(s) skipped during the life of this loan as well as any extension of dates impacting the Termination Age stated in the original payment schedule. We reserve the right to decline any request for any reason. Loan payments and rates stay the same and there is no fee or penalty to skip your payment. Payments will resume in the month following your skipped payment and unpaid interest will be collected first. RBFCU is not responsible for starting or stopping ACH transactions originated at another financial institution. RBFCU is not responsible for starting or stopping any payments originated through an electronic bill pay service. If your payments are made by automatic transfer from another financial institution, please notify them regarding any ACH transactions associated with this account. If your loan is scheduled to be paid by an electronic bill pay service (i.e., Bill Pay, CheckFree, etc.), it is your responsibility to stop the payment so it does not process for the month you wish to skip. RBFCU is not responsible for any fees incurred on overdrawn accounts or assessed late payment fees.
3Loans subject to credit approval. Rates and terms subject to change without notice. RBFCU mortgage loans are available only on property in Texas. As a safeguard, a 5-day cooling-off period is required by Texas law before home improvement loans may be closed. A 3-day right of rescission is also required after closing before the funds may be disbursed. NMLS# 583215
RBFCU does not charge a fee for the RBFCU Mobile® app, but you may be charged for data by your mobile wireless provider.
