Loans Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our loan products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Auto Loans | Other Vehicle Options | Vehicle Refinance | Repossessed Vehicles | Find Your Next Car | Preferred Dealers | Credit Cards | Authorized Users | Chip Cards | Lost Credit Card | Personal Loans | Line of Credit | Credit Builder Loans | Back to all FAQs

 

AUTO LOANS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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OTHER VEHICLE OPTIONS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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VEHICLE REFINANCE

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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REPOSSESSED VEHICLES

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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FIND YOUR NEXT CAR

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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PREFERRED DEALERS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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CREDIT CARDS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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AUTHORIZED USERS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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CHIP CARDS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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LOST CREDIT CARD

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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PERSONAL LOANS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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LINE OF CREDIT

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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CREDIT BUILDER LOANS

FAQ FAQs

  • Can I remove an authorized user from my credit card?

    Yes. Removing an authorized user’s account access is easy. Simply call Payment Services at 1-800-580-3300 ext. 74571 and ask the representative to remove the person’s name from the credit card. This will revoke the removed authorized user’s access and block all cards. Since the credit card holders share the same card number all cards associated with the account will be blocked to prevent unauthorized usage. The primary account holder and active authorized users will receive new cards with a new card number.

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