Banking Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our banking products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Really Free Checking | Freedom Debit Card | 10¢ Cash Back Program | Chip Cards | Lost Debit Card | Overdraft Protection & Courtesy Pay | Savings | Certificates | RBFCU Choice Money Market | RBFCU Classic Money Market | IDProtect Plus | Individual Retirement Accounts (IRAs) | Online & Mobile Banking | Email & Text Alerts | Bill Pay | Bill Pay Single Sign-On | Online Deposits | Online Statements | RBFCU Mobile App | Apple Pay | Samsung Pay | ATMs | ID Requirement Policy | Back to all FAQs

 

REALLY FREE CHECKING

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FREEDOM DEBIT CARD

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10¢ CASH BACK PROGRAM

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CHIP CARDS

FAQ FAQs

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LOST DEBIT CARD

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OVERDRAFT PROTECTION & COURTESY PAY

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SAVINGS

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CERTIFICATES

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RBFCU CHOICE MONEY MARKET

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RBFCU CLASSIC MONEY MARKET

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IDPROTECT PLUS

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INDIVIDUAL RETIREMENT ACCOUNTS (IRAS)

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ONLINE & MOBILE BANKING

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EMAIL & TEXT ALERTS

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BILL PAY

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BILL PAY SINGLE SIGN-ON

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ONLINE & MOBILE DEPOSITS

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ONLINE STATEMENTS

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RBFCU MOBILE APP

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APPLE PAY

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SAMSUNG PAY

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ATMS

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ID REQUIREMENT POLICY

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