Identity Theft Coverage
Protection and peace of mind
IDProtect Plus, a service provided by RBFCU, gives members additional peace of mind in the event that they are among the millions of people affected by identity theft each year.
How do I enroll in IDProtect Plus?
Sign in to your RBFCU account online, navigate to “My Profile” then click on “Member Services” and make your IDProtect Plus coverage selection.
As an IDProtect Plus user, you can create and receive text or email alerts whenever changes affect your personal information or credit history. There is no limit to the number of alerts you can set up, so you can feel secure at all times.
As part of the $4.95 monthly charge, members receive up to $10,000 in fraud reimbursement coverage, as well as dedicated assistance from a specialized fraud case manager.
Enrollment in IDProtect Plus gives users access to a 3-in-1 credit report and updated credit score every 90 days. IDProtect Plus does more than credit monitoring. The program actively monitors more than 1,000 databases for changes to your personal or financial information.
How do I sign up for alerts regarding changes to my credit?
If you are an IDProtect Plus user, you can log in or register at idprotectme247.com and set up the alerts you desire.
If you are not an IDProtect Plus user, you can add IDProtect Plus at any time by logging in to your online banking account. Click the “My Profile” and “Member Services” links within your account and make your coverage selection.
I currently have IDProtect. How do I upgrade to IDProtect Plus?
You can add IDProtect Plus at any time by logging in to your online account. Simply click the “My Profile” and “Member Services” links within your account and make your IDProtect Plus coverage selection.
How often can I request my credit report with IDProtect Plus?
If you are an IDProtect Plus user, you can request a 3-in-1 credit report and an updated single-bureau credit score every 90 days or upon receipt of an IDProtect Plus alert of suspicious activity.
How will I be notified if there are changes to my credit information?
If you are an IDProtect Plus user, you will receive notifications based on the guidelines you set up with them. You can set or make changes to your preferences at idprotectme247.com.
What should I do if my identity is stolen?
If your credit or personal information is stolen or compromised, it’s important that you take quick action to stop further damage to your credit and identity. For more information on what to do after identity theft, visit 5 Steps to Take Immediately After Identity Theft.
IDProtect service is a personal identity theft protection service available to account owner(s) and their family. Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) who are residents of the same household. Service is not available to a "signer" on the account who is not an account owner. Service is not available to businesses and their employees, clubs and/or churches and their members, schools and their employees/students. Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Registration/activation required. Coverage may not be available in all jurisdictions. Insurance products are not deposits; not NCUA insured; not an obligation of Randolph-Brooks Federal Credit Union (RBFCU); and not guaranteed by RBFCU or any affiliated entity.