Loans Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our loan products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Auto Loans | Other Vehicle Options | Vehicle Refinance | Repossessed Vehicles | Find Your Next Car | Preferred Dealers | Credit Cards | Credit Card Authorized Users | Credit Card Rewards Program | Lost Credit Card | Chip, Contactless & Tokenization | Personal Loans | Line of Credit | Credit Builder Loans | Back to all FAQs

 

AUTO LOANS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

OTHER VEHICLE OPTIONS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

VEHICLE REFINANCE

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

REPOSSESSED VEHICLES

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

FIND YOUR NEXT CAR

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

PREFERRED DEALERS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

CREDIT CARDS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

CREDIT CARD AUTHORIZED USERS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

CREDIT CARD REWARDS PROGRAM

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

LOST CREDIT CARD

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

CHIP, CONTACTLESS & TOKENIZATION

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

PERSONAL LOANS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

LINE OF CREDIT

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)

 

CREDIT BUILDER LOANS

  • What actions are restricted to the primary cardholder?
    + -
    • Close the account
    • Add an authorized user
    • Change primary cardholder personal information
    • Request credit limit increase or lower Annual Percentage Rate (APR)
Ask RBFCU