Loans Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our loan products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Auto Loans | Other Vehicle Options | Vehicle Refinance | Repossessed Vehicles | Find Your Next Car | Preferred Dealers | Credit Cards | Authorized Users | Chip Cards | Lost Credit Card | Personal Loans | Line of Credit | Credit Builder Loans | Back to all FAQs

 

AUTO LOANS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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OTHER VEHICLE OPTIONS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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VEHICLE REFINANCE

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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REPOSSESSED VEHICLES

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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FIND YOUR NEXT CAR

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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PREFERRED DEALERS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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CREDIT CARDS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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AUTHORIZED USERS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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CHIP CARDS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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LOST CREDIT CARD

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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PERSONAL LOANS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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LINE OF CREDIT

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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CREDIT BUILDER LOANS

FAQ FAQs

  • What are the requirements to add an authorized user?

    The following requirements must be met for consideration as an authorized user:

    • Potential authorized users must have their own primary savings account and be in good standing.
    • Must be 15 years or older
    • Must have a valid SSN or TIN

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