Banking Frequently Asked Questions

Your questions, answered

We’ve collected some of the most frequently asked questions about our banking products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.

 

Find FAQs by topic:
Really Free Checking | Freedom Debit Card | Chip Cards | Lost Debit Card | Overdraft Protection & Courtesy Pay | Savings | Certificates | RBFCU Choice Money Market | RBFCU Classic Money Market | IDProtect Plus | Individual Retirement Accounts (IRAs) | Online Banking & Mobile Banking | Email & Text Alerts | Bill Pay | Online Deposit & Mobile Deposit | Move Money | Paperless Statements | RBFCU Mobile App | Apple Pay | Samsung Pay | ATMs | ID Requirement Policy | Back to all FAQs

 

REALLY FREE CHECKING

 

FREEDOM DEBIT CARD

 

CHIP CARDS

 

LOST DEBIT CARD

 

OVERDRAFT PROTECTION & COURTESY PAY

 

SAVINGS

 

CERTIFICATES

 

RBFCU CHOICE MONEY MARKET

 

RBFCU CLASSIC MONEY MARKET

 

IDPROTECT PLUS

 

INDIVIDUAL RETIREMENT ACCOUNTS (IRAS)

 

ONLINE BANKING & MOBILE BANKING

 

EMAIL & TEXT ALERTS

 

BILL PAY

 

ONLINE DEPOSIT & MOBILE DEPOSIT

 

MOVE MONEY

 

PAPERLESS STATEMENTS

 

RBFCU MOBILE APP

 

APPLE PAY

 

SAMSUNG PAY

 

ATMS

 

ID REQUIREMENT POLICY