August 2024 RBFCU Member Newsletter

 
RBFCU Monthly Newsletter
 
 

Go Beyond Banking with sound and secure accounts — keep a good thing going at RBFCU!


HOLIDAY CLOSURES

RBFCU will be closed Monday, Oct. 12 in observance of the Columbus Day federal holiday. You can access your accounts anytime day or night through Online Banking or the RBFCU Mobile® app and conduct transactions at RBFCU ATMs.

 
 

STAY CONNECTED WITH RBFCU ON SOCIAL MEDIA!

 
 
RBFCU on Facebook RBFCU on Instagram RBFCU on X formerly known as Twitter RBFCU on TikTok
 
 
Go Beyond Giveback
 
Celebrate the season of giving! For a limited time, earn 3% cash-back rewards on every purchase with your RBFCU World Cash Back Mastercard® or RBFCU Business Select Mastercard®, an increase from the everyday unlimited 2% cash-back rewards. Plus, enjoy competitive auto loan rates, including rates as low as 4.49% APR (up to 60 months for well-qualified borrowers1). Whether you're spending or borrowing, we're helping you keep more money where it belongs. Member Giveback offers available through Dec. 31, 2026.
 
LEARN MORE ABOUT GIVEBACK
 
 
woman and dog sitting in passenger side of car looking out the window
 
Are your home and auto insurance policies with different companies? If so, you could be missing out on potential savings. Bundling your policies may help lower costs, simplify coverage and make your insurance easier to manage. However, not all bundles are created equally. The best savings are often found when both policies are competitively priced. Read our article, How Bundling Your Insurance Policies May Help You Save Money, to learn about the potential benefits and how RBFCU Insurance Agency can guide you through your options. Or, start with a free quote now.
 
BUNDLE AND EXPLORE SAVINGS
 
 
MemberSafe
 
October is Cybersecurity Awareness Month, making it the perfect time to take simple steps to help protect your financial well-being. For just $5.95 a month, MemberSafe provides an extra layer of protection with identity theft monitoring and recovery resources.2 Our new Credit Score feature3 also allows you to view your credit score, monitor changes and better understand the factors that influence your credit, all with no impact to your score.4 October is also a great reminder to be cautious of suspicious phone calls, text messages or emails that ask you to pull money from your account. RBFCU will never contact you and ask you to transfer funds, nor will we ever ask for your username, password or other online banking credentials. If unsure contact us directly at 210-945-3300.
 
PROTECT YOUR ACCOUNTS
 
 
man and woman looking at laptop
 
We’re bringing more and more time-saving features to RBFCU Online Banking. Our updates make it easier for you to personalize your Account Summary page and access what’s important to you — faster! Don’t like the way your accounts are listed? Just go through your account types and drag and drop on your screen so everything shows up in the order you want. If you enjoy receiving Alerts for your accounts or you want to stay on top of everything RBFCU Bill Pay® has to offer, you can easily put “Set Alerts” or “Pay a Bill” right to the top. You can do it all on your laptop or on the RBFCU Mobile® app!
 
SEE RBFCU'S ONLINE FEATURES
 
 
man woman and two children standing next to suitcases behind an open trunk of a car
 
Join us for RBFCU's free Homebuying and Home Equity Seminars and gain valuable insights from our mortgage experts. Whether you're preparing to buy a home or want to make the most of your home's equity, these educational sessions offer clear guidance, answers to your questions and practical information to help you make confident financial decisions. Both seminars will be held Nov. 17-18 at the RBFCU Auditorium in Live Oak, TX. No sales pressure, just expert advice. Save your seat at rbfcu.org/seminars.
 
SAVE YOUR FREE SEAT
 
 
man woman and child walking in outdoor mall holding shopping bags
 
You know you want to get out and travel in the future. Make the future now! Make your winter getaway a reality with a Holiday Loan from RBFCU. Apply online now for a loan of up to $5,000 and get rates as low as 7.7% APR with terms up to 12 months.
 
A LOAN FOR YOUR HOLIDAY
 
 
Refer a friend
 
Great things are better when they’re shared, and now it’s easier than ever to invite your friends and family to join RBFCU. Sign in to your Online Banking account or the RBFCU Mobile app, go to the Resource Center and look for “Refer a Friend” to share your referral link. Just copy and paste it or share it instantly by email, text, or your favorite messaging app. When someone uses your link, they’ll be taken straight to our membership application to get started. Let your friends and family see how we Go Beyond Banking at RBFCU.
 
REFER FRIENDS AND FAMILY
 
 
man and woman sitting a person reviewing documents on a clipboard
 
When it comes to estate plans, they’re rarely “one and done.” Most estate planning professionals recommend you review your plan for changes every three to five years. This helps keep it in alignment with your goals. There are a few common life events that can trigger a need to revise things sooner rather than later. This month, RBFCU Trust Services reveals five reasons you may need to update your estate plan.
 
UPDATE YOUR ESTATE PLAN
 
 
 

To view important notices accompanying this month’s statements, visit rbfcu.org/inserts.

 
 
 
 
 

 


 

TERMS & CONDITIONS

Membership eligibility is required for all loan products and savings products. Loans subject to credit approval. Additional restrictions may apply. Contact the Consumer Lending Center for complete details.

Membership eligibility required. Rates, terms and programs subject to change without notice; restrictions may apply. Subject to credit approval. The 2026 Go Beyond: Member Giveback Auto Loan Promotion begins at 12:00 a.m. Central Daylight Time (CDT) on Aug. 25, 2026 and the Credit Card Promotion begins at 12:00 a.m. Central Daylight Time (CDT) on Oct. 1, 2026. Both Promotions end at 11:59 p.m. Central Standard Time (CST) on Dec. 31, 2026 (“Auto Loan Promotion Period” and “Credit Card Promotion Period”). Participation in one Promotion offer does not automatically qualify a member for any other Promotion offer. Members must independently satisfy all eligibility and approval requirements applicable to each product. Eligible new and current RBFCU members may qualify for promotional auto loan Annual Percentage Rates (APRs) during the Auto Loan Promotion Period. Promotional rates are available on qualifying new and used vehicle loans and auto loan refinances subject to credit approval and other underwriting criteria. Eligible auto loan refinances may include existing loans financed through RBFCU or another lender, subject to vehicle eligibility requirements and underwriting approval. RBFCU Members must be active and in good standing to be eligible during the Credit Card Promotion Period. Cash-back rewards available upon World Cash Back and/or Business Select Mastercard credit card activation. Non-purchase transactions do not qualify for rewards. Members who earn cash-back rewards but subsequently become ineligible as of the payout dates will not receive the distribution and will not be notified. We reserve the right to disqualify transactions that are not usual or customary and are apparently structured or intended to abuse the program. Abuse of the program may result in loss of rewards and Card privileges. We may add to, change, or delete any of the terms of this program or discontinue this program at any time at our sole and absolute discretion. Contact the Consumer Lending Center for complete details. Refer to full Terms and Conditions at rbfcu.org/giveback.

Auto Loan Rate Offer
1Rate advertised is for well-qualified borrowers based on credit factors and other criteria. Other rates and terms may be available. Monthly payments vary based on interest rate borrower is approved for and amount borrowed. FOR EXAMPLE: A 60-month new auto loan with a 4.49% fixed APR, available for well-qualified borrowers, would have estimated monthly payments of $18.71 per one thousand dollars borrowed. A 72-month new auto loan with a 4.75% fixed APR would have estimated monthly payments of $16.06 per one thousand dollars borrowed. Loans subject to credit approval and rates and terms are subject to change. Some restrictions may apply. Contact our Consumer Lending Center for complete details. Promotional rate offer ends at 11:59 p.m. CST on Dec. 31, 2026.

Thrice is Nice
Cash-back rewards earned may remain in pending status until the 1st of the following month. Cash rewards are forfeited if your World Cash Back and/or Business Select credit card is closed before redemption.

Standard cash-back rate of 2% resumes Jan. 1, 2027.

Insurance products are offered through RBFCU Insurance Agency LLC, a wholly-owned subsidiary of RBFCU Services LLC and an affiliate of Randolph-Brooks Federal Credit Union (RBFCU). RBFCU Insurance Agency LLC is operated by Banc Insurance Agency. Business conducted with RBFCU Insurance Agency LLC is separate and distinct from any business conducted with RBFCU. Insurance products are not deposits; are not obligations of RBFCU; are not NCUA insured; are not issued by or guaranteed by RBFCU or any other affiliate, and may lose value. Any insurance required as a condition of the extension of credit by RBFCU need not be purchased from RBFCU Insurance Agency LLC but may, without affecting the approval of the application for an extension of credit, be purchased from an agent or insurance company of the member’s choice.

Registration/activation required. MemberSafe® service is a personal identity theft protection service available to personal checking account owner(s), their joint account owners and their eligible family members. 2Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) who are residents of the same household. Service is not available to a “signer” on the account who is not an account owner. Service is not available to businesses and their employees, clubs and/or churches and their members, schools and their employees/students. Please refer to the actual policies for terms, conditions, and exclusions of coverage.

3Credit Score is a VantageScore 3.0 based on TransUnion data. Third parties may use a different VantageScore or a different type of credit score to assess your creditworthiness.

4After your first credit score request, your credit score will automatically be refreshed each month and plotted on your Credit Score Tracker graph. You’ll receive monthly email notifications letting you know when your new score is ready.

Insurance products are not deposits; not NCUA insured; not an obligation of Randolph-Brooks Federal Credit Union (RBFCU); and not guaranteed by RBFCU or any affiliated entity.

Enrolling in Alerts is free, but you may be charged for text messages by your mobile wireless provider. Alerts are a supplemental service and are not a replacement for responsible account review and management. You are responsible for any fees or charges incurred on your account whether you receive your Alerts or not. For complete details, please read the RBFCU SMS (Text) Message Alerts Terms & Conditions.

RBFCU Bill Pay® is a free service for members. An active RBFCU checking, debit or credit card is required to use the service. Restrictions may apply. For complete details, please read the RBFCU Bill Pay Terms of Service.

RBFCU does not charge a fee for the RBFCU Mobile app, but you may be charged for data by your mobile wireless provider.

Mortgage loans subject to credit approval. Programs, rates, and terms are subject to change without notice. Under Texas law, the maximum amount you can borrow with any Home Equity Loan or a HELOC is 80% of your home's appraised value. Restrictions may apply. Mortgage loans available only on property in Texas. Home Equity Loans and HELOCs are available on your primary residence only. NMLS# 583215.

RBFCU Holiday Loan is subject to credit approval. The specific rate will be dependent upon your credit rating and other factors. Rate and terms are subject to change without notice. To receive the Holiday Loan promotional rate, all required actions must be satisfied and the loan must be finalized within 60 days from the date the application was entered and no later than January 5, 2027. Payment examples: 12 payments of $88.00 for a $1,000 loan at 7.7% APR; 12 payments of $92.00 for a $1,000 loan at 16.0% APR. Some restrictions may apply. For more details contact our Consumer Lending Center. Offer valid through Dec. 31, 2026.

RBFCU Trust Services is a division of RBFCU Investments Group LLC. RBFCU Investments Group LLC is a wholly-owned subsidiary of RBFCU Services LLC. RBFCU Services LLC is affiliated with Randolph-Brooks Federal Credit Union (RBFCU). Trust services available through Members Trust Company, a federal thrift regulated by the Office of the Comptroller of the Currency.

Trust and Investment products are not federally insured, are not obligations of or guaranteed by the credit union or any affiliated entity and involve investment risks, including the possible loss of principal.

This is for informational purposes only and is not intended to provide legal or tax advice regarding your situation. For legal or tax advice, please consult your attorney and/or accountant.

RN6224756

 
 

PRIVACY & SECURITY INFORMATION

To ensure the privacy and security of your account information, please do not respond to this email. This mailbox is not monitored, and you won’t receive a reply.

Please visit rbfcu.org/contact-us for account assistance and self-service options.

Click here to read RBFCU’s Privacy Policy.

RBFCU and RBFCU employees will never initiate a phone call, email or text message to anyone — members or non-members — asking for your sign-in information, including usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, MFA recovery codes and one-time passcodes (OTP), or other personal information, like account, credit card, debit card or Social Security numbers. Also, RBFCU employees will never need to sign in to your Online Banking account on your behalf. If someone contacts you claiming to be an RBFCU employee and asks you to approve a sign-in request for them, do not respond.

If you receive a suspicious phone call, email or text message, hang up, do not respond to the message, do not click any links, and do not open any attachments. Forward any suspicious emails and text message screenshots to abuse@rbfcu.org, then delete the message. If you believe your account, username or password has been compromised, you should immediately contact RBFCU at 210-945-3300 for assistance. Additionally, members should monitor their accounts regularly and report any suspicious transactions.

 
 
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
 National Credit Union Administration (NCUA), a U.S.
 Government Agency.

Federally insured by NCUA. Membership eligibility required.

Equal Housing Lender

Equal Housing Lender. NMLS# 583215.

© Randolph-Brooks Federal Credit Union 2026. RBFCU, P.O. Box 2097, Universal City, Texas 78148-2097.