Move Money
Send and receive money the easy way
RBFCU’s Move Money feature is a convenient and secure way to instantly transfer funds using the phone numbers and emails in your contacts, so you can send money to anyone — even your friends who aren’t RBFCU members yet!1 All you need is an active RBFCU Freedom Debit Card linked with your account to get started. Your friend or family member will receive a text or email message from RBFCU, directing them to a website where they can use their debit card2 to accept the money.
Members can also request money from each other without having to exchange account numbers.3 Use Move Money for all your transfer needs: Making domestic wire transfers, getting a Cash Advance on your RBFCU Mastercard® credit card, paying your bills with RBFCU Bill Pay® and more.
To access Move Money, tap the “Move Money” icon at the bottom of the RBFCU Mobile® app, or sign in to your Online Banking account and select the “Move Money” menu.
1For complete details, read the RBFCUsend User Agreement.
2Transfer recipients that are not RBFCU members must use a Mastercard- or Visa-branded debit card to accept any RBFCUsend transfers.
3Request money feature for use with other RBFCU members only.
Use Move Money in the RBFCU Mobile app and Online Banking to ...
Transfer/Send money
Move money between your RBFCU accounts or to another financial institution. Use your contacts to send money to a friend or family member.1
Get a Cash Advance
Easily request a Cash Advance from your RBFCU Mastercard credit card or line of credit.
Pay a bill
Quickly schedule all of your single or recurring bills and organize your payments with RBFCU Bill Pay.
Make a payment
Transfer funds from your RBFCU account to make payments to loans and credit cards within or outside of RBFCU.
Request money
Does someone need to pay you? Use phone numbers and emails stored in your contacts to send a request for funds.3
Make wire transfers
Easily transfer money to other domestic financial institutions.
Manage payments and transfers
See your pending requests and scheduled transactions all in one place.
Change settings
Move Money will automatically sync with your most-used account. Switch to another account at any time under Settings.
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Why did a transfer automatically go into account xxxx?
Default accounts are picked based on the member’s most used account, but members can select a new default account at any time.
Visit the Account Settings page in your Online Banking account, and toggle the “Receive funds from other RBFCU members” option to on (green) for your preferred default account.
To change your default account on the RBFCU Mobile app:
- Sign in to the RBFCU Mobile app.
- Select the profile icon in the top right corner of the screen.
- Select “Profile Settings.”
- Select “Update” under “Account Settings.”
- Toggle the “Receive funds from other RBFCU members” option to on (green) for your preferred default account.
If you accept funds from a sender before making this change, you can perform a transfer by visiting “Transfer Money to Myself or Joint” in Move Money in Online Banking, or by tapping “Move Money,” then “Transfer/Send Money,” then “Send Money to Myself or Joint” in the RBFCU Mobile app.
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Where is my 'Favorites' list?
To see the accounts in your Favorites list in the RBFCU Mobile app:
- Sign in to the RBFCU Mobile app.
- Tap “Move Money” in the bottom menu.
- Select “Transfer/Send Money,” then “Send Money to Someone Else.”
- Choose the “Account” option. Your Favorites will be listed in the “To” drop-down for easy access when setting up a transfer.
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How long do I have to accept an incoming transfer?
You only need to accept the first incoming transfer to acknowledge the funds will be received to the default account. You then have two days to accept the transfer before the request will expire. After the first text is replied to, the member will receive text Alerts notifying them of the transfer but will not have to perform any action to receive the funds.
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I synced my contacts to the RBFCU Mobile app and I want to remove them. How can I remove my contacts?
Go to your phone settings > Privacy > Contacts and turn off the contacts for the RBFCU Mobile app.
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What if I accidentally transfer funds to the wrong account?
Please contact a Member Service Representative through chat in your Online Banking account or call 210-945-3300.
1For complete details, read the RBFCUsend User Agreement.
2Transfer recipients that are not RBFCU members must use a Mastercard- or Visa-branded debit card to accept any RBFCUsend transfers.
3Request money feature for use with other RBFCU members only.
RBFCU does not charge a fee for the RBFCU Mobile® app, but you may be charged for data by your mobile wireless provider. Transfers are limited to the available funds in your account. See the RBFCU Funds Availability Policy for details.
Cash Advances and Balance Transfers may not exceed your available credit limit. The use of a Mastercard Cash Advance to transfer a balance will result in a Cash Advance Fee. Cash-back rewards or points are not earned on Balance Transfers or Cash Advances. Terms subject to change; other restrictions apply. Contact the Payment Services Department for complete details.
RBFCU Bill Pay® is a free service for members. An active RBFCU checking, debit or credit card is required to use the service. Restrictions may apply. For complete details, please read the RBFCU Bill Pay Terms of Service.
