Tell Us Your RBFCU Story

The credit union mantra is "people helping people," and at RBFCU, we strive to help members save time, save money and earn money. Put those two things together, and what do you have? Extremely happy members who are receiving tremendous value from their credit union membership.

If you're one of those happy members who has benefitted from the RBFCU difference – the value, convenience and service RBFCU provides, we want you to share your experience. Please consider submitting a story on our website. Submitting a story allows you to express how RBFCU has helped you – given you a loan in a time of need, provided you with the resources to take care of your family, pursue a dream or plan for the future.

If you would like to submit a story, select the Write a Story button and share. You can also review stories submitted by other members. Thank you for your loyal membership, and thanks in advance for sharing your RBFCU experience with other members and potential members.

Not yet a member? Join online and you can begin writing your RBFCU story today!

Customer Stories
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Member stories
Member avatarBy:delia98
 
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Location:San Antonio, TX
Gender:A Female
Age:A 55 to 64
Length of membership:A 1 year or longer
Posted: October 5, 2015
First new vehicle loan ever
I had banked with a popular bank since I was 16 years old. When it came time to buy a car, they turned me down. I then happened to come across RBFCU and joined. Not even a year later, I was approved for my first ever new vehicle loan with a great interest rate. I love RBFCU.
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Member avatarBy:bongo
 
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Location:San Antonio
Gender:A Male
Age:A 65 or over
Length of membership:A 1 year or longer
Posted: September 29, 2015
RBFCU saved me from a $20,000 mistake
I was going to purchase a used pickup truck from a small car lot. Price was good, mileage was low, seemed like a good deal. Tyler in lending looked up the vehicle, said he found something suspicious and wanted to investigate.
He reported that the truck had a bent frame, and I would end up with a salvage title. The car lot protested; I believed RBFCU and walked away from the deal. They saved me from a big, $20,000.00 mistake.
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Member avatarBy:Harley
 
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Location:San Marcos Tx
Gender:A Female
Age:A 45 to 54
Length of membership:A 1 year or longer
Posted: August 20, 2015
RBFC is very efficient
I am so happy to be banking with RBFC. They have always been there for me. Everyone at the Wonder World location are very quick and friendly through the drive-thru. I recommend RBFC to all my friends. Simply love this bank!!!
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Member avatarBy:saukvillage
 
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Location:Frisco, TX
Gender:A Female
Age:A 55 to 64
Length of membership:A 3 months
Posted: July 11, 2015
Getting a mortgage loan was a breeze!
The ONLY lender who makes the process effortless. Each person we encountered had the "What can I do to help you with this?" There was never a case where they said that it was impossible. We approached two other lenders who virtually said "no" unless we fulfilled two conditions. The two conditions never came into play with RBFCU. We closed in less than 30 days. I would recommend them highly to anyone who is looking to purchase or refinance a home.
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Member avatarBy:lissa
 
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Location:all
Gender:A Female
Age:A 45 to 54
Length of membership:A 1 year or longer
Posted: April 25, 2015
about bank
I have been a member for over five year's. I never have had any problem's with service so far. customer service is great.
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