Tell Us Your RBFCU Story

The credit union mantra is "people helping people," and at RBFCU, we strive to help members save time, save money and earn money. Put those two things together, and what do you have? Extremely happy members who are receiving tremendous value from their credit union membership.

If you're one of those happy members who has benefitted from the RBFCU difference – the value, convenience and service RBFCU provides, we want you to share your experience. Please consider submitting a story on our website. Submitting a story allows you to express how RBFCU has helped you – given you a loan in a time of need, provided you with the resources to take care of your family, pursue a dream or plan for the future.

If you would like to submit a story, select the Write a Story button and share. You can also review stories submitted by other members. Thank you for your loyal membership, and thanks in advance for sharing your RBFCU experience with other members and potential members.

Not yet a member? Join online and you can begin writing your RBFCU story today!

Customer Stories
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Member stories
Member avatarBy:saukvillage
 
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Location:Frisco, TX
Gender:A Female
Age:A 55 to 64
Length of membership:A 3 months
Posted: July 11, 2015
Getting a mortgage loan was a breeze!
The ONLY lender who makes the process effortless. Each person we encountered had the "What can I do to help you with this?" There was never a case where they said that it was impossible. We approached two other lenders who virtually said "no" unless we fulfilled two conditions. The two conditions never came into play with RBFCU. We closed in less than 30 days. I would recommend them highly to anyone who is looking to purchase or refinance a home.
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Member avatarBy:lissa
 
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Location:all
Gender:A Female
Age:A 45 to 54
Length of membership:A 1 year or longer
Posted: April 25, 2015
about bank
I have been a member for over five year's. I never have had any problem's with service so far. customer service is great.
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Member avatarBy:Anonymous
Location:Austin, TX
Gender:A Female
Age:A 55 to 64
Length of membership:A 1 year or longer
Posted: February 13, 2015
Time, time, time
We've been together many years now, it started in 1984 at Randolph Brooks Air Force Base. Over the years we have grown together and we have a wonderful personal relationship and now we share business success. It's been step by step and it's true that through time every thing gets better. Thank you for being a credit union that focuses on the person and encourages each member to grow. Thank you for growing across the state of Texas.
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Member avatarBy:Faye47
 
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Location:Round Rock, TX
Gender:A Female
Age:A 65 or over
Length of membership:A 1 year or longer
Posted: January 5, 2015
We've been together a long time!
I was working on Brooks Air Force Base in 1971 when I joined the RBFCU. It has been my exclusive banking institution ever since. I have gone through a divorce, raising kids, getting grandkids etc and through it all RBFCU has been there for me. I have had six car loans and several personal loans and they have only needed a phone call to set these up. I will stay with RBFCU till the end now. Who else could I trust to take such good care of me and my family!!!!
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Member avatarBy:PanMaximus
 
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Location:Buda
Gender:A Male
Age:A 45 to 54
Length of membership:A 1 year or longer
Posted: December 18, 2014
Awesome Service
I have been a member of RBFCU for nearly 5 years now. I have had nothing but great experiences since then, to present. RBFCU staff, quite the friendly team. Keep up the stellar service, and I look forward when RBFCU can install and implement making deposits via the ATMs, a rather convenient and a time-saver for its members.
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