Chip Cards: How Do They Work?

RBFCU now offers credit and debit cards enabled with chip technology, providing an additional level of security for your transactions and account information. The chip card is designed to be used with a special chip terminal card reader at the point of sale (POS); however, because it still has the traditional magnetic strip, you can use it for transactions even if the merchant has not converted to a chip card reader.

Why do I need a chip card?

Chip card technology provides stronger protection and security against fraudsters, in particular against “skimming.” Skimming is a technique in which criminals copy the data from a card’s magnetic strip and use it to create a counterfeit card. When a retailer uses a chip-enabled terminal, the chip technology helps prevent theft of account information. In addition, most U.S. merchants have converted or are in the process of converting to new chip-enabled terminals.

How do I use the chip card?

Learn more about using your chip card with our instructional video:

FAQ FAQs

  • How do I activate my credit card chip card?
    • For security purposes, you will be required to call the automated voice response system at 1-866-839-3492 from your home telephone number.
    • The PIN for your credit card will be mailed separately. You can change this to a PIN of your choice at an RBFCU ATM, with the exception of ATMs located at Murphy gas stations. Important: You must know your current credit card PIN to be able to change it at the ATM. You can also change your PIN by calling the automated system at 1-866-297-3413. You must know your current credit card PIN and ZIP code. Please contact RBFCU at 1-800-580-3300 if you did not receive your PIN.

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