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eAlerts

eAlerts are a convenient service from RBFCU that provide email or text message alerts regarding your RBFCU accounts. You can choose from a wide variety of eAlerts that will update you on your accounts, loans and other services.

eAlerts save time and money by providing you account updates based on parameters you create. You can set up as many alerts as you like for your savings, checking and money market accounts, and can schedule to receive alerts via text or email.

Examples of eAlerts:

Parameter eAlert Message
Balance falls below $ Checking balance for RBFCU ******1234 is below $XX.XX
Direct Deposit posted Direct Deposit posted to RBFCU Checking account ******1234
Certificate matures in xx days Certificate in RBFCU account ******1234 matures in XX days

How to Set Up eAlerts:

Follow these simple steps to set up eAlerts for your RBFCU account:

  • Log in to your NetBranch Online account.
  • Select the "My Profile" tab at the top right of your account homepage.
  • Click the link for "I want to change my Account Services." On this page, you'll see an option to enable or update your eAlerts.

RBFCU eAlerts will never ask for your account details or personal information. If you receive an eAlert that seems suspicious, please do not respond to it or share your personal information. Instead, contact our Member Service Center immediately so that we can investigate the false alerts and minimize the possibility of phishing scams on our members' accounts.

For more important information on the eAlerts service, please review the eAlerts FAQ.

Enrolling in eAlerts is free, but you may be charged for text messages by your mobile wireless provider. eAlerts are a supplemental service and are not a replacement for responsible account review and management. You are responsible for any fees or charges incurred on your account whether you receive your eAlerts or not. Program terms subject to change.