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Technical Support

Log Me In...
To Your Rescue

If you experience technical trouble when visiting our web site or using our eServices, a NetBranch Services Representative can help you with Log Me In Rescue.

With Log Me In Rescue, a NetBranch Services Representative can assist you while you are online. This assistance tool provides our representative temporary, permission-based access to your computer. Our representative can only view the computer screen and cannot access your computer in any other way.

Log Me In Rescue allows us to quickly and accurately diagnose technical problems saving you valuable time. Once connected, the representative makes suggestions based on what they see to help troubleshoot any problems you are experiencing with our web site.

To Your Rescue

To help you troubleshoot computer problems when accessing our web site, call NetBranch Services at 210-945-3774 or 1-800-580-3300, ext. 53774. NetBranch Services is available to assist you Monday through Friday, 7 a.m. - 7 p.m. (Central Time) and Saturday, 8:30 a.m. - 4 p.m.