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We value your relationship with us. If you need assistance, or would like to conduct your real estate business in person, please contact a Real Estate Center Representative.

Address:

Randolph-Brooks Federal Credit Union
Creswell Center
One Randolph Brooks Parkway
Live Oak, TX 78233

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NOTICES OF ERRORS AND REQUEST FOR INFORMATION REGARDING THE SERVICING OF YOUR MORTGAGE LOAN MUST BE SENT TO:

Randolph-Brooks Federal Credit Union
Attn: Mtg. Servicing Error Resolution and Request for Loan Information
P.O. Box 2247
Universal City, Texas 78148-2247

Hours of Operation:

Real Estate Center Representative are available:
Monday - Friday, 9 a.m. - 5 p.m.
Saturday, 9 a.m. - 4 p.m. (phone representative only)

Phone and Fax:

(210) 945-3300
1-800-580-3300 (toll-free)
210-637-4156 (fax)

E-mail:

mortgageservices@rbfcu.org