LOCAL CREDIT UNION NICKEL-AND-DIMING MEMBERS
LIVE OAK, Texas – Given the current financial climate, it's fairly common to see prices, costs and fees increasing. That's why a new program at Randolph-Brooks Federal Credit Union is both unique and expected to be highly appreciated by members.
Between Oct. 1, 2011 and Dec. 31, 2011, RBFCU rewarded members with fifteen cents cash back on every debit card purchase. The credit union currently pays members ten cents for each transaction but chose to increase its reward offerings as a member appreciation program for the end of the year.
"We've watched other financial institutions put new fees in place and we know that's not what members need during a time when the economy is struggling," said Sonya McDonald, senior vice president of market development. "Instead of upping our fees, we chose to increase rewards. Since we've experienced record growth this year, we decided to use the extra funds as a thank you to the members who have made this growth possible."
RBFCU also rewarded members who use its MasterCard® credit cards by offering the opportunity to earn up to 5 percent cash back on each fuel purchase.
About Randolph-Brooks Federal Credit Union
Established in 1952, Randolph-Brooks Federal Credit Union is a full-service financial cooperative whose mission is to improve members' economic well-being and quality of life. With assets exceeding $4.4 billion, RBFCU serves more than 360,000 members from 38 branch locations throughout Texas.