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Stop Payment

Stop payment requests may be made in person at your neighborhood branch or by telephone.

The information needed to place a stop payment on your account follows:

  • Account Number
  • Check Number
  • Check Amount
  • Date
  • Payee

A $24 fee will apply for each stop payment.

To place a stop payment by telephone, call our Member Service Center at 210-945-3300 (San Antonio), 512-833-3300 (Austin), or 1-800-580-3300 (toll-free).

Fees are subject to change.