Credit Unions in the Northeast are being targeted by a new smishing scam currently in progress. This scam informs people their cards and accounts have been put on hold and asks them to call to reactivate by providing their account number, PIN, or other sensitive personal information.
While this is not currently affecting our credit union, we wanted to use this opportunity to remind our members that unless you initiate the contact, Randolph-Brooks will never request your sensitive personal, financial, or account information either by phone or email. Additionally, you should never reply to or click on links within e-mails from unknown or suspicious senders, especially those that are requesting your personal account information. If you are skeptical of an e-mail's intent, delete the message.
Please visit our Security Section, and the accompanying Security pages featuring previous security alerts, information on identity theft, security tips, and our contact information should you need to make us aware of possible scams or fraud.