Credit Union News

Keep Your Accounts Safe

In today's environment, we must do all we can to keep our accounts safe. Keep in mind, unless you have initiated the contact, RBFCU will never request your sensitive personal, financial or account information by phone, email or text message. Additionally, you should never reply to, or click on, links within e-mails or text messages from unknown or suspicious senders, especially those requesting your personal account information. If you are skeptical of an e-mail or text message's intent, delete the message.

Be aware of scams such as phishing, a tactic used to steal valuable information such as credit card and Social Security numbers, user IDs, and passwords. In phishing, also known as "brand spoofing," an official-looking e-mail is sent to potential victims, in which the sender pretends to be from their ISP, credit union, bank or retail establishment. E-mails can be sent to many people and scammers expect some percentage of recipients will actually have an account with the real organization and respond, thus compromising their personal information.

Please visit our Security Section, and the accompanying Security pages for previous security alerts, information on identity theft and security tips. If you receive a suspicious message, please forward it to memberservices@rbfcu.org.